Inside Sales Representative Job Description Freshteam

Inside Sales Representative Job Description Freshteam

While your website can be an effective sales and marketing tool, it’s sometimes not enough to build relationships with prospects and convert them. Luckily, you can use several sales strategies to build more personal relationships and increase sales. An inside sales representative converts pre-qualified sales leads and generates new business with pre-existing customers.

The Inside Sales Rep is customer service oriented and an adept problem solver. Under general directives and with minimal supervision, research and analyze assigned market territory. Implement strategies and sales campaigns which cultivate sales leads and prospects. Responsibilities include lead generation, lead management, and outbound telemarketing. Responsibilities also include establishing appointments for outside sales representatives and achieving targeted revenue goals.

The current impact of inside and outside sales in companies

Without this skill, inside sales reps will struggle to move their deals forward. See who can actually do the job in real time, create efficiency through automation and quickly surface the most qualified candidates based on how they perform job-related tasks. Candidates who perform well on this Inside Sales Representative skills assessment will have all the technical skills to promote the business and make sales to customers. They will also have the necessary soft skills to remain organized at all times and keep up with a busy work load. You must be ready to meet them with a solid digital sales model — and this means including inside sellers on your team. Inside sales can help you increase online sales faster than using a website as your primary sales tool.

inside sales representative

Instead of contacting customer support, they’ll build a relationship with sales representatives or inside sales teams when they have questions or concerns or when they want to make a purchase. The best sales teams hire inside staff as well as outside salespeople, but you need a compelling inside sales job description in order to attract top performers. Once you’ve done that, make sure it gets viewed by top performers by posting it for free with Monster. Sometimes inside and outside sales personnel and practices work together for greater efficiency.

“It eliminated bias, and we saw a huge improvement straight away. Candidates were now being assessed purely on their skills”

While many inside sales representatives have a list of their own customers, new prospects may have to talk to multiple reps before becoming a customer. [Work Hours & Benefits] This is an excellent spot to highlight your company’s working hours and benefits. [Intro paragraph] The inside sales job postings that garner the most attention take advantage of the first 2-3 sentences to introduce their business to prospective candidates.

This type of sales position is a good fit for those who like to manage their own schedules and work independently. But, in today’s market, the two roles are blending — and both have become a vital part of sales organizations. Create stronger connections with your customers and find new ways to market to them with our suite of CRM tools.

Public Sector Inside Sales Representative

Vervoe skills assessments test a range of skills in one engaging, user-friendly flow. Unlock the hidden potential of candidates and remove unnecessary offline stages from your hiring process. Increase productivity and make decisions confidently with complete transparency around candidate scoring with data-rich profiles that make it simple to compare top performers. Candidates for this position can expect the hiring process to follow the order below.

inside sales representative

This template attracts 30% more quality candidates at 1/10 of the average cost per hire. Inside sales representative salaries vary by experience, industry, organization size, and geography. To explore salary ranges by local market, please visit our sister site Resume Builder offers free, HR-approved resume templates to help you create a professional resume in minutes.

Job Seekers

The Bridge Group reports that as of 2021, the average sales development rep (SDR) earns a median base salary of $50K. reports that average on-target earnings for SDRs rose 3% from 2018 and now rests at $90,434. In fact, most leaders (63%) believe that virtual meetings can be as, if not more, effective than in-person meetings. The tools inside and outside sellers use are so similar (e.g., CRM, email, social media), there’s really no more inside versus outside sales anymore.

Every business has a unique process for obtaining, vetting, and nurturing leads. For example, one business might engage in cold calling while another operates through referrals or forms on their website. Inside sales relies on an indoors salesforce to market and sell the company’s products or services online or over the phone.


See below for detailed information on the average inside sales representative salary. The first step in writing an incredible inside resume is to understand which keywords and action verbs will catch the attention of a hiring manager. Many prospective employers use applicant tracking systems (ATS) to evaluate resumes using keywords to flag strong contenders. Therefore, the smart use of keywords and action verbs makes a hiring manager more likely to consider your application and select you for an interview. Hi, we’re Concentrix.We help the world’s best brands deliver exceptional customer experience (CX).

  • Of course, it can be difficult for sales reps to work together to close deals without the right technology.
  • A sales representative concentrates on getting new clients and keeping the current ones.
  • Inside sales can be contrasted with outside sales, where people physically go out and meet potential customers.
  • One of the main differences when it comes to outside vs. inside sales is that outside sales reps set their own schedule, depending on the industry, and work in a more autonomous way.
  • We are looking for a deal-closer, somebody who can find new leads, follow the leads, and make conversions.
  • This also means SaaS usually has a lower price point than customized software.
  • To learn more about someone who may be conducting the interview, find their job title on our team page.

An Inside Sales Representative works with both Sales Representatives and business developers and usually connects remotely with customers. Nurture and grow your business with customer relationship management software. Finally, when choosing a sales organizational structure, you’ll always be at the whim of your customer. Interestingly, outside sales reps have a 10% higher quota on average than inside sales reps, according to Spotio.

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